OPcheck
OPcheck provides neutral second opinions from Swiss medical specialists. Base-Marketing has supervised the entire development from requirements engineering to interaction design to web development.
OPcheck receives the data on a website and arranges specialist consultations online. The target group has a heterogeneous age structure, therefore it is important that the input process is well tested and verified.
Requirements
Interviews
Workshops
Usecases
Market evaluation
Qualitative and quantitative surveys
Flow-charts
Requirements
Scenarios
Interaction design
Web design
Scribbles
Affinity diagrams
Personas
Testing
Prototyping
ISO 9241-210
Requirements Engineering
The recording of user requirements was characterised by workshops with the client, interviews with stakeholders, a market analysis and user evaluation with qualitative and quantitative surveys. The knowledge gained in this way flowed into the list of requirements and the personas.
Interaction Design
The implementation of the design took place in several iterations. Each prototype was tested with a group of patients with a cognitive walkthrough and verified in an interview. The technical level of the prototypes grew by each iteration.